Returns Policy

Cabochon and Co Jewellery is accepted for credit or exchange in Ireland, If returned in saleable and unworn condition within 14 days and accompanied by a sales receipt or original order form posted with your purchase in original packaging. Kindly note that Cabochon and Co does not accept exchanges or refunds on any earrings sale for hygiene reasons. A refund will be made to the purchaser upon request if goods have been received and returned within 14 days. If a ring is returned worn and or appears damaged we will be returning to sender as per received. Imagery is now being recorded of all rings sent to customers as  notary of original condition of item.

Please include NAME, ADDRESS and ORIGINAL ORDER FORM and request i.e exchange size or refund  in all returns in order to speed up the process.

We offer a 6 month guarantee on all jewellery .

To return or exchange your gift

Please contact us directly and we will be happy to oblige.

Faulty Item

If an item is faulty please return the item within 2 weeks of contacting us for review of the item